I have just had damage
We take it over: inspection, insurer and repair.
ReportYour building damage. Our concern.
Damage to your property? We handle it.
Water, storm, fire or break-in. One party for inspection, damage report, insurer and repair.
Is water running right now? Call 020 308 6765
Usually reimbursed by your insurer
Inspection by a structural engineer
We handle the correspondence
G
5,0
Based on 0 reviews
Where are you now?
Tap what applies. We will fill in the form for you.
I do not know the cause
We find out and record it in a report.
Request investigationThere is already a report
We repair, with an itemised quote up front.
Request a quoteI am already a client
Check the status of your case in the portal.
Log inService area
All of South Holland and Amsterdam. For HOA buildings under management we also travel further.
Leaks get priority
Water that keeps running makes the damage worse every hour. Those reports are scheduled first.
Damage report € 500 excl. VAT
Fixed rate, also if you have the repair done elsewhere. Usually reimbursed by your insurer.
Who we work for
The same damage, three different problems. And what we do about each of them.
HOA property managers
The problemFour residents calling, three parties to coordinate, and a general meeting asking why it is not finished.
What we do
- Residents call us, not you: we schedule each apartment separately
- HOA and private portions recorded in the report before work starts
- You see every case live in the portal, without picking up the phone
- One itemised invoice, no mark-up
Insurers
The problemAssessor, repairer and policyholder work past each other. Cases run over as a result.
What we do
- Inspection and report in a fixed format
- Cause, consequential damage and repair costs documented separately, with photos
- Repair by the party that inspected
- We keep the policyholder informed, so you receive no status enquiries
Private owners
The problemWater in the house, no idea who to call, then weeks of waiting on the insurer.
What we do
- We email and call your insurer
- No reply? Then we follow up
- In the portal you see what has been sent and what the next step is
- One contact with a name and a number, from report to completion
How we work
Ten stages, three phases. In the portal you see which stage your claim has reached and what comes next.
- 01Report
- 02Inspection
- 03Source repair
- 04Report written
- 05Submitted
- 06Approved
- 07Scheduled
- 08In progress
- 09Handed over
- 10Closed
We visitstages 1 – 3
- 01ReportYou report online, we call the same day
- 02InspectionEngineer measures moisture and photographs
- 03Source repairWe repair the cause of the leak
We handle the insurerstages 4 – 6
- 04Report writtenCause and costs recorded with evidence
- 05SubmittedWe submit it to your insurer
- 06ApprovedIf approval stalls, we follow up
We repairstages 7 – 10
- 07ScheduledScheduled with the resident
- 08In progressA specialist per element, our direction
- 09Handed overWe check the work and hand it over
- 10ClosedYour case file stays in the portal
Stage 1 is yours. The rest is ours.
Off your hands
What we take off your hands
This is what that means in practice.
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We handle the correspondenceYou sign one digital authorisation in the portal. After that we register the claim, submit the report and answer the insurer's questions. Your signed copy stays in the case file.
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We watch the deadlinesIf a reply or approval does not arrive, we follow up. That keeps the case moving, even when the other side goes quiet.
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You watch along liveIn the portal you see exactly what we see: which stage the claim has reached, what has been sent and when we are coming.
Already a client? Log in with your email address and case number.
WD-2026-0148
Vondelstraat 42 B, The Hague
Report14-07-2026
Inspection16-07-2026
ContactDedicated claims handler
Next stepInsurer approval
Example: six of the ten stages completed.
Damage we repair
From report to handover, including all contact with your insurer.
Water damage
Leaks, burst pipes or seepage. We dry, repair and prevent further damage.
More about water damageStorm damage
Roof tiles, cladding, window frames and the damage left behind by storm or hail.
Report storm damageFire damage
From soot and smoke damage to structural repair after a fire.
Report fire damageBreak-in and vandalism
Doors, frames and glass repaired, and the property securely closed again.
Report damageAdditional services
Available separately, or as part of the claim handling.
Why you can check us
We carry out both the inspection and the repair. That rightly raises the question of whether we are objective. This is how we have arranged it.
Report € 500, fixed rate
Usually reimbursed by your insurer. Send your policy schedule and we will check that for you in advance. The amount does not change if someone else does the repair.
Structural engineer on the inspection
Not an estimator, but someone who understands the structure. Moisture readings with photos, so it can be verified.
We supply facts, not cover
We record what happened and where the cause lay. Whether it falls under your policy is for the insurer. That is stated in every report.
A specialist per element
A leak detection specialist is not a plasterer. We check the work and hand it over ourselves. Whoever visits is named in your case file.
Chamber of Commerce 76164144 · VAT NL860530644B01 · Public liability insured · Working method in line with the NIVRE framework
What clients write about us
Reviews clients leave themselves on Google. We cannot edit or remove them.
Questions we are often asked
What does it cost if the insurer does not pay out?
You hear that in advance, not afterwards. Send your policy schedule and terms with your report and we will find out what is covered before we visit. Investigation costs are almost always included with a covered claim; if they are not, you hear that beforehand and decide yourself whether to proceed. The damage report costs € 500 excluding VAT, the same amount whether you have the repair done elsewhere or not. Before we repair anything you also receive an itemised quote.
Do I have to contact my insurer myself?
No. With your authorisation we register the claim, submit the report and answer the questions. If a reply does not arrive, we follow up. In the portal you see what has been sent and when.
How quickly can you be there?
For a leak that is still running we come with priority, because every hour adds damage. [Emergency response time to be filled in.] For damage that has stopped we schedule the inspection by arrangement, usually [term to be filled in].
The damage comes from my neighbour's home. What now?
That is common in apartment buildings. We inspect both homes and record in the report where the cause lies and which part falls under the HOA and which is private. Both parties receive the same report, so the discussion is about facts rather than assumptions.
Do I get access to the portal?
Yes, as soon as your case is opened. You log in with your email address and see your own case: the stage it has reached, the documents, the photos and the scheduled appointments. Property managers see all cases for their buildings in one overview.
Do you also work without insurance, simply on a quote?
Yes. If you want only the repair, or only an inspection with a report for an insurance matter, we do that as a separate assignment. You choose that when reporting.
Report damage
Reporting online is faster than calling: your case is opened straight away, your photos are attached immediately and you are not put on hold. We call you back, within one working day.
Response within one working day
What can we do for you?Step 1 of 5 · approx. 2 min
Damage to your property? We handle it.
Report your damage and we take care of the rest.
Response within one working day
Inspection without obligation
No hidden costs
